Focused on Enhancing Customer Service: The ‘Coach Eyes’ Series Microlectures

In November 2019, the ‘Coach Eyes’ series microlectures developed by 3 Circles won the Top 1—Excellence Microlecture and Excellence Award at the 5th China Enterprise Microlecture Competition. This series of microlectures focuses on cultivating the professional competence of counter service personnel, once again demonstrating 3 Circles’ outstanding capabilities in innovative enterprise training.

Thriving Microlecture Competition Reflects New Trends in Enterprise Training

Since 2015, the China Enterprise Microlecture Competition hosted by “Training Magazine” has been held for five consecutive sessions. With the development of internet thinking and new technologies, the application of microlectures in enterprise training has become increasingly widespread and indispensable. In 2019 alone, over 1,000 enterprises participated, submitting more than 10,000 microlecture works, fully demonstrating enterprises’ growing emphasis on microlecture-based training.

Acclaim for the ‘Coach Eyes’ Series

The ‘Coach Eyes’ series microlectures developed by 3 Circles have outstanding topics, creative designs, and excellent production quality. They comprehensively enhance the core competencies of counter service personnel in terms of professional image display, communication skills, and service awareness. The judges highly praised the work, saying “the topics are concise and powerful, the plot design is creative, the overall performance is witty and humorous, the picture quality is clear with excellent shooting effects, the music is appropriate, and the series has demonstrations, exercises, and summaries, which are easy to remember.”

3 Circles Leads Enterprise Training Innovation

This award fully affirms 3 Circles’ excellent performance in enterprise training innovation. 3 Circles has long focused on cultivating the soft skills of corporate employees, skillfully utilizing emerging technological means to design creative training solutions. This helps enterprises enhance their employees’ key skills and drives groundbreaking progress in enterprise training. Going forward, 3 Circles will continue to uphold an innovative spirit, catalyzing a learning revolution in the corporate world.

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