E-learning Leverage Insurance Knowledge Training
The Hong Kong Insurance Awards, a prestigious industry event first launched in 2014, has become a signature celebration recognizing top-notch performance and innovation across the insurance sector.
3 Circles is proud to share that our service development has been recognized as a winner of the Outstanding Customer Services Award at the Hong Kong Insurance Awards 2019. This prestigious approval is a testament to our innovative training approach and its profound impact on enhancing employee capabilities and elevating customer experiences.
Innovative Training Approach
The award-winning success stems from our innovative training methodologies that have revolutionized employee learning and development. By leveraging immersive “TV drama” style videos, interactive quizzes, and bite-sized animated content, we have been able to effectively cultivate a culture of self-driven learning and continuously upgrade employees’ service skills, regulatory knowledge, and product expertise.
The Impact and Recognition
The outstanding learning outcomes have been widely recognized by its users. A staggering 95% of employees have expressed their certainty or likelihood to recommend the platform to others, while 85% believe it has enabled better understanding of insurance knowledge. Additionally, 75% of employees stated that the quizzes have helped them answer customer inquiries more effectively.
Our Blog
Latest Blog & Articles
Want to upgrade your learning solutions in a digital way?
Talk to us and get more ideas of your e-learning
